Privacy Policy
At Lombok Serenity, we value your privacy. We only collect the personal information necessary to process bookings, provide travel services, and enhance your experience on our website. We do not sell or share your data with any third parties, except trusted partners directly involved in your travel arrangements.
You have the right to request a copy, update, or delete your personal information at any time by contacting us at info@sembalunadventure.com. By using our website, you agree to this Privacy Policy. For full details, please read below.
1. Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and other details you provide when booking a trip, contacting us, or subscribing to our newsletter.
- Payment Information: Payment details (e.g., credit card information) processed securely through trusted third-party payment providers.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze site performance. You can manage cookie preferences through your browser settings.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Email: info@sembalunadventure.com
- WhatsApp: +62 877-7733-5813
- WhatsApp: +62 819-1794-4929
- Address: Lombok Serenity, Sembalun Village, Lombok, Indonesia